Legal

PRIVACY POLICY.

Last updated: 14 November 2026

This Privacy Policy explains how Redwix Studio ("we", "us") collects, uses and protects information when you use the ISRP Mobile app and game ("ISRP Mobile", "the game") and the website isrpmobile.com.

1. Information we collect

• Account information. If you sign in with Google, we receive your Google account e-mail address, display name and a unique Google account ID. We use these only to create and secure your game account.
• Game account data. Your character name, in-game progress, money, items, vehicles, organisation membership and settings are stored on our game servers.
• Chat and voice. Text chat messages are sent to other players and may be logged on our servers for moderation. Proximity voice chat uses your microphone only when you use voice chat; your voice is sent live to nearby players and is not recorded or stored by us.
• Technical data. IP address, device model, Android version, app version and connection logs, used to run the servers, prevent cheating and abuse, and fix problems.
• Crash and usage data. We use Google Firebase Crashlytics and Firebase Analytics to receive crash reports and anonymous usage statistics (for example which screens are opened and how long sessions last).
• Notifications. We use Firebase Cloud Messaging to send game news and update notices. You can turn notifications off in your Android settings.

2. Permissions the app uses

• Internet / network state — to download game data and connect to the game servers.
• Microphone — only for in-game voice chat. You can deny it and still play.
• Notifications — for game news and update notices.
• Foreground service — to keep the game data download running.
• Screen capture — only when you start the in-game recording tool yourself; recordings are saved on your device.

3. How we use information

• To create and run your account and save your progress.
• To operate the game servers, chat and voice chat.
• To protect players: anti-cheat, moderation of chat, handling reports and bans.
• To fix crashes and improve the game.
• To send you game news and service messages.

We do not sell your personal information. We do not show third-party advertising in the game.

4. Sharing

We share information only with service providers that help us run the game: Google (Sign-In, Firebase, Google Play), our game server host and Cloudflare (website and game data delivery). They process data on our behalf. We may also disclose information if required by law or to protect the safety of players.

5. Purchases

If the game offers in-app purchases, payments are processed by Google Play. We never see or store your card or bank details; we only receive confirmation of the purchase.

6. Data retention

Account and game data are kept while your account is active. Server and chat logs are kept for a limited time for moderation and security, then deleted. Crash reports are kept according to Firebase's retention settings.

7. Delete your account and data

You can ask us to delete your ISRP Mobile account and the data linked to it at any time. Send a request from the e-mail address of your account to support@isrpmobile.com with the subject "Delete my account" and your character name, or open a ticket on our Discord. We will delete your account, character and progress within 30 days. Some logs may be kept for a short time if needed for security or legal reasons.

8. Children

ISRP Mobile is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.

9. Security

We use reasonable technical measures to protect your data, including encrypted connections for sign-in and downloads. No online service is 100% secure, so please keep your Google account safe.

10. Your rights

Depending on where you live, you may have the right to access, correct or delete your personal data, or to object to its use. Contact us to use these rights.

11. Changes

We may update this policy. The new version will be posted on this page with a new "Last updated" date.

12. Contact

Redwix Studio — support@isrpmobile.com